Customer satisfaction is extremely important to us here at Kerr’s and we are proud of our positive feedback our customers leave for us. Take a look and see for yourselves.
Feedback from Commercial Removals
“Everything was fine from start to finish. A personal handling of the enquiry by the owner himself, left me very confident that all would go well on the day. Kerr’s removals delivered on what they said and the day went very well.”
A short move of several hundred pieces of luggage from the EICC to the Sheraton.
“Very happy with the service and work completed.”
Office relocation for Asthma UK Scotland, Edinburgh
Domestic Removals & Storage
“This was the first time we’d used Kerr’s and certainly would again. From the initial quote from Billy to the guys on the day – everyone was professional, punctual and polite. Great job and no breakages.”
Main door flat to basement flat. Packed ourselves as moved from a rented property and some of the stuff was the land lords so didn’t want to muddle it up!
“I cannot speak highly enough about Kerr’s removal, from the first telephone contact to the day when our belongings were delivered from storage to our new home. Our initial contact was well received and a visit arranged to our home. A walk round explaining just what could be done and what was thought we required step by step.
Their “ De-Clutter Service “ was a God send and allowed us to clear our feet initially. The days before our move we had staff in to start the packing, a daunting job, which was handled with care and courtesy, with us taking a back seat. Our “home” went into storage for six months, and we had the facility of going to the storage to look for items a few times where again the staff went out of their way to help and assist.
We were off on holiday on the actual “move in day”, to our new build, this being handled by one of our friends for us. He had been through the same trauma as us with his own move a few months before. He commented to us that Kerr’s had handled everything in a very professional manner, exhibiting care and courtesy in everything they did and on site nothing was too much trouble.
As you can see we were very pleased and impressed with the company, from Bill Kerr right through all the staff, and would be delighted to recommend them to everyone.”
From our home of 34 years to a new build, via storage.
“Billy made us feel like we had known him for years – instilled us with confidence. Friendly and very accommodating. Team were all friendly and helpful. Would definitely use Kerr’s again. Have already recommended Kerr’s to other friends and will continue to do so. Great customer experience.
We met about 9 or 10 members of the team and they were all great people. ”
Removal from Falkirk to Edinburgh, including storage.
“Kerrs moved my family from a 2 bedroom flat in London to a 3 bedroom flat in Edinburgh. They were professional and thorough throughout."
Mr Cameron. 2017
“Kerr's were brilliant. The move was bigger than they anticipated but they never complained. Packed and moved everything fast and without incident."
"I had used Kerr's Removals previously and had no hesitation in using them for a second time."
Mr Walker. 2016
"I have come to Kerr's a number of times. They are always helpful, polite, friendly and take good care of your possessions. Nothing was too much trouble."
Jackie. Nov 2016
“Excellent time keeping and efficiency on the removal day. Very friendly staff. No damage to property or furniture. The day went very well..."
Ms Selkirk. 2016
“We moved from Big Yellow to Kerr's for our storage requirements two years ago and would highly recommend them."